Privacy Policy

We may collect personal information when you create an account, request a quote, place an order, register as a printer, contact customer support, or use our website.

This may include:

• Name
• Email address
• Phone number
• Billing and delivery address
• Company name
• Order details
• Artwork files
• Payment information
• Website usage data
• Communication history

We use your information to provide and improve our services. This may include processing orders, managing quotes, connecting customers with printers, handling payments, resolving disputes, providing customer support, and improving website performance.

We may also use your information to send service updates, order notifications, or relevant communications about your account.

Where necessary, we may share relevant order information with printers, payment providers, delivery partners, technical service providers, or legal authorities where required.

We do not sell your personal information.

Any artwork or files uploaded to Printfetch are used for the purpose of quoting, producing, or reviewing your print order. Customers are responsible for ensuring they have the right to use any artwork, logos, images, or designs they upload.

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.